Community State Bank
Community State Bank (CSB), a leading financial institution known for its strong client and community relationships, engaged Taylor REP to support the development of its new headquarters. CSB specifically selected Taylor REP for Jaclyn’s deep expertise in managing relationships with trade unions and design partners—an essential element in maintaining CSB’s reputation for strong, collaborative client interactions.
Strategic Engagement and Early Involvement
Taylor REP was brought on board early, even prior to land acquisition, to guide the procurement and planning process. Jaclyn developed a tailored procurement strategy that aligned with CSB’s values and project goals, enabling the team to make well-informed, strategic decisions. Her approach provided a vital buffer and voice for CSB, allowing complex project decisions to be managed with clarity and sensitivity—especially important given the many stakeholders involved.
Collaborative, Inclusive Approach
True to CSB’s inclusive culture, Taylor REP facilitated a collaborative committee structure that involved multiple CSB team members in key decisions. This approach—used successfully by Taylor REP in past projects—ensured that furniture, finish selections, and transitional planning reflected the values and preferences of the broader organization.
Design and Construction Leadership
Jaclyn’s extensive experience with architectural and MEP (mechanical, electrical, plumbing) design played a critical role in shaping the project’s success. She served as the Owner’s representative, ensuring the design team addressed operational needs while advancing the project vision. Trusted relationships with key partners, including Graham Construction and Simonson, enabled a smooth and efficient construction process.
Given the scale of the new headquarters, early coordination was crucial. Jaclyn’s leadership brought clarity, reduced potential delays, and allowed CSB to remain focused on its core operations. Her proactive management has helped keep the project on schedule and within budget.
Successful Outcome
Thanks to early planning, thoughtful leadership, and seamless coordination among all partners, the Community State Bank New Headquarters is on track for delivery on time and under budget in early Spring 2026.
Delivering Results, On Your Behalf
